周日，由于庞大的假日人潮和出入境瓶颈挤爆了香港新近改造的皇岗口岸，促使当局在口岸重新开放仅六天后，便发出了首个“繁忙”警示。
Massive holiday crowds and immigration bottlenecks overwhelmed Hong Kong’s newly revamped Huanggang Port on Sunday, prompting authorities to issue their first “busy” alert just six days after the border crossing reopened.
根据官方数据，这座连接香港与中国内地的24小时陆路口岸于10月12日重新开放，在其迎来重开后的首个周末以及为期三天的重阳节假期之际，周六记录的旅客吞吐量超过了13万次。
The 24-hour land crossing between Hong Kong and mainland China, which reopened on October 12, logged over 130,000 passenger trips on Saturday as it kicked off its opening weekend alongside the three-day Chung Yeung Festival holiday, according to official data.
根据入境事务处的数据，周日上午10点至下午2点期间，该检查站的出境客流“异常沉重”，出境人数超过3万。客流激增促使官员们开启了所有检查柜台，并实施了潮汐式人流管制措施以缓解拥堵。
Outbound passenger traffic at the checkpoint was “exceptionally heavy” between 10am and 2pm on Sunday, logging more than 30,000 departures, according to the Immigration Department. The surge prompted officers to open all inspection counters and implement tidal crowd-control measures to ease congestion.
香港保安局于周日下午约1时45分首次在其用于过关通行的“Easy Boundary”（e-道通）平台上针对皇岗口岸发布了“繁忙”提示，呼吁出境旅客预计通关等待时间长达45分钟。该状态在下午3点30分已更新恢复为“正常”。
For the first time, the Hong Kong Security Bureau issued the “busy” advisory on its “Easy Boundary” platform for border clearance at Huanggang at about 1.45pm on Sunday, telling departing travellers to expect wait times of up to 45 minutes for border clearance. The status was updated back to “normal” by 3.30pm.
相比之下，根据在线平台显示，包括罗湖、落马洲支线和深圳湾在内的其他七个陆路口岸在周日上午至下午早些时候，其运营一直保持“正常”，通关时间最短仅需五分钟。
In contrast, the operations of the seven other land crossings, including Lo Wu, Lok Ma Chau Spur Line, and Shenzhen Bay, remained “normal” throughout the morning and early afternoon on Sunday according to the online platform, with clearance times as short as five minutes.
周日中午前，社交媒体平台上充斥着警告他人不要使用新口岸的帖子，并附上了长龙和巨大人潮挤满出境大厅的照片。一些内地游客声称，他们不得不排队两个小时才能完成出境手续。
By noon on Sunday, social media platforms were flooded with posts warning others not to use the new port, with images of long queues and huge crowds swamping the departure hall. Some mainland visitors claimed they had to queue for two hours to clear immigration.
内地热门社交媒体平台小红书上的帖子显示，混乱主要是由于大量人群涌向传统的自助人工查验通道造成的。口岸还没准备好就不应该开放。我从香港到深圳花了一个半小时。
Posts on the popular mainland social media platform RedNote suggested that the chaos was primarily caused by large crowds flocking to traditional manual immigration booths. One user complained: “Huangguang Port should not be opened if it is not ready yet. It took me 1.5 hours to get from Hong Kong to Shenzhen.”
另一位写道：“排队混乱，无人管理。工作人员似乎一无所知。官员们似乎不知道发生了什么。尽管设施很好，但管理不善导致了糟糕的体验。”保安局局长邓炳强周日下午在Facebook发文称，现场管理已得到加强以应付人潮，并敦促旅客避免在高峰时段使用该检查站。
Another wrote: “The queues were chaotic, unmanaged. The staff seemed clueless. The officers did not seem to know what was going on. Despite good facilities, poor management makes for a terrible experience.”In a Facebook post on Sunday afternoon, Secretary for Security Chris Tang Ping-keung said on-site management had been strengthened to cope with the crowds and urged travellers to avoid using the checkpoint during peak hours.
他写道：“请市民和旅客遵从现场工作人员的指示，有序使用传统人工柜台或自助通道。”
“Citizens and travellers are requested to follow the instructions of on-site staff and use the traditional manual counters or self-service gates in an orderly manner,” he wrote.
他补充道：“为避免长时间等候，请提前规划行程，并尽量避免在高峰时段过关。”
“To avoid long waiting times, please plan your journey in advance and try to avoid crossing the border during peak hours,” he added.
邓炳强在另一场电视采访中表示，新口岸在开放后的第一个周末运行顺畅。他预计访客流量将稳步上升，从而减轻其他陆路口岸的压力。
In a separate television interview, Tang said the new checkpoint had operated smoothly during the first weekend after its opening. He expected visitor flow to rise steadily and thus ease the pressure on other land crossings.
根据入境事务处的数据，皇岗口岸周五接待了超过9.2万人次，周日这一数字进一步增至超过13万人次。
According to Immigration Department figures, Huanggang Port handled over 92,000 on Friday and the figure further grew to over 130,000 on Saturday.
该设施的设计日均旅客吞吐量高达30万人次和1万5千辆汽车，初期运营阶段的日均预期客流设定在10万人次左右。
The facility is designed to handle up to 300,000 travellers and 15,000 vehicles daily, with initial daily expectations set around 100,000 during early operations.
香港官员一直大力宣传该口岸采用的新“合作查验、一次放行”通关模式。
Hong Kong officials have touted the adoption of the new “collaborative inspection and joint immigration clearance model” at the port.
与出入境程序在不同柜台办理的传统通关不同，新安排允许旅客在通过设有三道闸门的自助通道时出示单一身份证件即可完成通关。官员此前估计，过关时间可从半小时缩短至五分钟。
Unlike traditional clearance, where departure and entry procedures are handled at separate counters, the new arrangement allows travellers to complete clearance by presenting a single ID document while passing through an automated channel with three gates. Officials previously estimated that border clearance times could be cut from half an hour down to five minutes.
持有有效内地通行证的香港居民可以在联合通关通道上交替使用身份证进行出入境行程。
Hong Kong residents who hold a valid mainland travel permit can use their ID cards interchangeably at the joint clearance channel for both outbound and inbound trips.
对于人工柜台，旅客只需排队一次，并向双方官员出示有效的旅行证件。
For manual counters, travellers queue up once and present valid travel documents to officers from both sides.
改造后的检查站于10月12日重新对公众开放。官员曾表示，重阳节长周末将是第一场真正的考验，并且已经制定了应急计划。
The revamped checkpoint reopened its gates to the public on October 12. Officials have said the Chung Yeung festival long weekend would be the first real test and contingency plans were in place.
最初的口岸设施于2003年开始24小时通关，成为连接香港和深圳的首个全天候旅客及货物陆路口岸。它日均接待游客4万人次，高峰流量达6万5千人次。平均有9千辆车辆使用该口岸。
The original facility began 24-hour clearance in 2003, becoming the first round-the-clock land crossing connecting Hong Kong and Shenzhen for both travellers and cargo. It handled an average of 40,000 visitors a day and a peak flow of 65,000 people. On average, 9,000 vehicles used the crossing.